Frequently Asked Questions

Configuration - Nurses (En)
Last Updated a year ago

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Enter your DSQ key once Ofys is opened and you are logged in.

1. In the « Administration » environment, open the « Settings », then open « Preferences » :

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2. Open the DSQ tab at the bottom, and write in your Alias, which is your full name (First name Last name). Save with the blue disk at the top :

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3. In the left menu, double click on your name to open your user profile:

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4. Add your date of birth at the top (section at the right of your name). In the section « Professional », completely remove your Professional Code. Then, click « Search for the professional in the QHR ». You will have to enter your DSQ password in the window that pops up.

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It should say ‘Success' and ask if you want to import the professional from the DSQ. Click Yes.


5. Put your Professional Code back in.


Your DSQ is connected!



Common error: Alias not found in the registry
1) To check if it's the right one: in the Windows search, type ‘certmgr.msc', then Enter. You will see the name of the alias in the folder "Personal" and then "Certificates".
See how to do it in this video: https://www.loom.com/share/c3b9972e006d45e380f15b098d8e85d7

2) If the certificate is not there: your key is not read by the computer. Try another USB port (some USB ports seem not to recognize the DSQ key). You may need to contact DSQ to download the DSQ Viewer, which allows the computer to recognize the key.

3) Or try removing the key and replacing it.

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