Ofys, a Winning Choice – Dr. Sia Shares His Perspective!

Being a physician means managing a busy daily routine where every minute counts, balancing patient care with the logistics that surround it. It’s about navigating appointments, follow-ups, internal communications, and a multitude of administrative tasks. In this context, every tool that can make the day-to-day easier to manage is more than welcome!

We sat down with Dr. Sia, a cardiologist who uses Ofys in his practice. He shared his personal experience and how switching to Ofys has had a direct impact on his efficiency, responsiveness… and the quality of his connection with his patients!

Dr. Ying Sia is the owner of the Centre Cardiovasculaire de la Mauricie, which offers specialized care in the prevention, diagnosis, and treatment of cardiovascular diseases. The center features a modern gym-clinic for cardiac rehabilitation, supporting optimal recovery after a cardiac event or for chronic disease management. They also provide a complete range of on-site cardiovascular testing. They are proud to contribute to heart health in the Mauricie region and to improving their patients' quality of life!

Dr. Sia Shares His Experience Around Three Key Aspects: a smooth transition thanks to a successful data transfer, a progressive adoption of the software, and tangible improvements in the optimization of his daily practice.

1- How has using Ofys optimized your daily cardiology practice, particularly in terms of saving time and improving efficiency?

Using Ofys has greatly streamlined communication with secretaries and administrative staff, who play a key role in welcoming and following up with patients. Instead of leaving messages in the internal mail system, the team can now instantly share information via Ofys. This makes communication more fluid, completely paperless, while ensuring better traceability and security.

The result: response times are shorter, the risk of missing an important message is eliminated, and patients benefit from faster, more reassuring follow-ups.

2- What are the main benefits you see in using Ofys for following your cardiac patients?

With Ofys, patient management is faster, communication is simplified, and prescriptions are easier to process. Important information is immediately accessible, and online faxing significantly reduces administrative tasks.

The web-based platform provides the flexibility to work from anywhere, while making it easy to request tests and access results. Ofys has now become a true clinical search engine, centralizing patient data for quicker decision-making and higher-quality care.

3- How did your transition to Ofys go, especially regarding data transfer and integration with the new system?

The transition to Ofys went perfectly, thanks to a successful data transfer and comprehensive support that included training, ongoing assistance, and continuous follow-up. Since it was implemented, no major issues have been reported. Personally, I’m very satisfied with this tool—it saves me valuable time, allowing me to explore new opportunities and further optimize my work. Ofys is truly a lever for efficiency.

4- How does Ofys facilitate collaboration between the various professionals in your clinic involved in patient care?

It has 100% improved communication with my cardiology colleagues and my secretaries. Collaboration is seamless.

5- In a few words, how would you rate the support and your experience since switching to Ofys?

The support is excellent—I would rate it 10/10: highly responsive and always available.

6- What would you recommend to a colleague from another clinic who is hesitant to switch to Ofys?

I’m 100% satisfied, and I would easily recommend Ofys! The transition was smooth, and the post-implementation service is excellent.

Dr. Sia’s experience shows how a well-supported transition and the right tool can not only ease the switch to a new EMR, but also significantly improve clinical efficiency and quality of care. His testimony highlights the importance of continuous support—both during the initial data transfer and in daily software use. That’s why we place special emphasis on providing high-quality user support, so that each user feels fully supported at every step of their journey.